SUPPORT
If you have a question you can first check out our F.A.Q. to see if your question is answered.
If this is not the case, you can find out how and when to reach us on our contact page.
What does True-Blue Box?
We come from the vintage audio world and have a lot of experience with repairing audio equipment. Because of this experience, we did like to design, develop and sell our own amplifiers. There are obviously a lot of audio products on the market, but design products often give in on quality and very good products in our price range are generally not that interesting to see. We want to do something about that and 2-3 years after we started we have now our own amplifier, which have the sound that we were looking for.
How and when can you reach us?
We can be reached at info@truebluebox.nl and +31650810107.
You can email us and we strive to respond within 72 hours. If we can not answer the phone, we will call back if you leave a voicemail message.
Is the INDIGO amplifier suitable for me?
You want an amplifier to meet your requirements in all areas, we have taken this into account. The complete wooden cabinet with the rounded corners gives the integrated amplifier a unique en magic look. INDIGO harmonizes effortlessly in any interior.
The amplifier plays very nicely on a wide range of speakers. The amplifier also books stunningly results with relatively affordable speakers. Also speakers that demand a lot of energy and stability are effortlessly controlled by INDIGO. The amplifier has no preference for a particular music genre.
For most people, there is no point in going into the complex technique in the amplifier very deeply, but what everyone understands is that an amplifier should ensure minimal distortion. You want to enjoy the music in the way the musician means. The amplifier circuit is based on the best sounding chip currently available on the market and ensures a never seen before minimal distortion. This is also why we chose the name True-Blue Box. The translation of true-blue is ‘genuine ‘ and that is what we expect from all our products.
And finally, we would like to express our Dutch pride by labeling our products as ‘handmade in Holland’. We put the amplifier together ourselves and even color the front ourself. The products are developed in the Netherlands by expert and involved people. We attach to ‘the human touch’.
Is the COBALT amplifier suitable for me?
You want an amplifier to meet your requirements in all areas, we have taken this into account. The matte black metal housing with wooden or aluminium front and rounded corners give the integrated amplifier a unique look. COBALT harmonizes effortlessly in any interior and takes up little space.
The amplifier plays very nicely on a wide range of speakers. The amplifier also books stunningly results with relatively affordable speakers. Also speakers that demand a lot of energy and stability are effortlessly controlled by COBALT. The amplifier has no preference for a particular music genre.
For most people, there is no point in going into the complex technique in the amplifier very deeply, but what everyone understands is that an amplifier should ensure minimal distortion. You want to enjoy the music in the way the musician means. The amplifier circuit is based on the best sounding chip currently available on the market and ensures a never seen before minimal distortion. This is also why we chose the name True-Blue Box. The translation of true-blue is ‘genuine’ and that is what we expect from all our products.
And finally, we would like to express our Dutch pride by labeling our products as ‘Handmade in Holland’. We put the amplifier together ourselves and even color the front ourself. The products are developed in the Netherlands by expert and involved people. We attach to ‘the human touch’.
Where can I listen to/watch the amplifiers?
On the Listen page you can find when we have planned demo days/evenings. Through this form you can easily sign up. Of course this is also possible on many other days, please specify a date via the form. We have ambassadors in as many places as possible in the Netherlands to limit the travel time. If you would like to be our ambassador, please contact us.
What specifications does the INDIGO amplifier have?
- Output power: 2x250Watt in 4 Ohm/2x125Watt in 8 Ohm
- Frequency range: 2Hz-35kHz
- Flat frequency response, regardless of speaker impedance
- Noise: 54uV
- THD + N 0.002 @ 1kHz/1Watt
- Digital Inputs: 2x Toslink/Optical, 1x USB, 1x Coax
- Analogue Inputs: 3x line level, 1x phono
- Samplerate: 32kHz – 192kHz
- Bitrate: 16 – 24 bit
- Damping factor: > 2000
- Input sensitivity line level input: 1,228 Vrms
- Input sensitivity phono input: 10 mVrms
- Dimensions: 400 (W) x 320 (D) x 155 (H) mm
- Weight: 6 kilograms
- Accessories included: Power cable, AB as an option
What specifications does the COBALT amplifier have?
- Output power: 2x100Watt @ 8 Ohm, 2x120Watt @ 4 Ohm
- Frequency range: 2Hz-35kHz
- Flat frequency response, regardless of speaker impedance
- Noise: 54uV
- THD+N 0,002% @1kHz/1 Watt
- Digital Inputs: 2x optical/Toslink, 1x USB
- Samplerate: 32kHz – 192kHz
- Bitrate: 16 – 24 bit
- Damping factor: > 2000
- Analogue Inputs: 1x line level, 1x phono
- Input sensitivity line level input: 1,228 Vrms
- Input sensitivity phono input: 10 mVrms
- Dimensions: 230 (W) x 170 (D) x 80 (H) mm
- Weight: 2.5 kilogram
- Accessories supplied: Power cable, AB
Which speakers fit the amplifiers well?
We have tested the amplifier on various speakers and you will soon be able to find the reviews on this website.
I have a technical problem with one of your products, what should I do?
Is your question or problem not on our F.A.Q. page? In a technical problem it is useful to describe the problem as extensively as possible in a mail to us. This can be sent via the contactformulier or send an email to info@truebluebox.nl. We will contact you as soon as possible.
What is the right of withdrawal?
You have the right to withdraw from this agreement within 14 days without giving any reason. The right of withdrawal is 14 days from the day that you or a third party designated by you, who is not the carrier, has received the goods (or in the case of partial deliveries the last goods).
In order to observe your right of withdrawal, you must inform us via a clear statement (e.g. a letter sent by post, a fax or e-mail) about your decision to revoke the agreement. For this you can use the model withdrawal form. However, this is not compulsory. Any shipping costs are for the buyer. Any refunds are paid by bank within 14 days.